Windows

連接到 FMS 伺服器問題

  • May 22, 2014

我正在嘗試讓我的電腦連接到 Adob​​e Connect 伺服器,但我沒有運氣。Adobe 告訴我的錯誤是“錯誤:FMS 伺服器沒有正確返回!” 並做了一些縮小範圍以找出問題所在……

  • 我知道這不是路由器問題,因為當我繞過它時它仍然無法工作,Adobe Connect 在我網路中的所有其他電腦上也可以正常工作
  • 我已經禁用了 Windows 防火牆(無論哪種方式),但這並沒有做任何事情
  • 這與嘗試連接到伺服器上的 1935 埠有關,因為我可以很好地連接到埠 80 但不能連接到埠 1935
  • 我安裝了 VirtualBox 和 Virtual PC 網路驅動程序,但我禁用了那些沒有成功
  • 我使用了 TCP 優化器並嘗試恢復設置但沒有成功
  • 與埠 1935 的最遠連接將在 netstat 中連接到 SYN_SENT,因此由於某種原因,伺服器沒有發回 ACK
  • 它在 Firefox、Chrome 或 Internet Explorer 中不起作用(是的,我確保啟用了 SSL 和 TLS)

我想知道這是否可能是某種防火牆問題,但問題是,我完全禁用了 Windows 防火牆,並且沒有其他防火牆(據我所知)在執行。我認為這可能是因為我安裝了 Norton 360,但這不是問題。有任何想法嗎?

更新

這是來自CAN連接的電腦的 traceroute 和 nmap 掃描:

Tracing route to connect.bowvalleycollege.ca [199.185.132.114] 
over a maximum of 30 hops:

 1     1 ms     1 ms    <1 ms  192.168.1.1
 2    36 ms    36 ms    37 ms  d198-53-240-1.abhsia.telus.net [198.53.240.1]
 3    44 ms    39 ms    38 ms  173.182.202.193
 4    36 ms    36 ms    36 ms  CLGRAB31GR01.bb.telus.com [154.11.10.170]
 5    37 ms    35 ms    37 ms  154.11.2.218
 6    49 ms    48 ms    48 ms  core4-calgaryqa_gi6-0-0.net.bell.ca [64.230.77.252]
 7    50 ms    50 ms    58 ms  core4-calgary68_ge5-1-0.net.bell.ca [64.230.77.222]
 8    48 ms    50 ms    48 ms  core4-vancouver_pos11-1-0.net.bell.ca [64.230.77.207]
 9    48 ms    49 ms    48 ms  core1-vancouver_pos0-2-0.net.bell.ca [64.230.183.33]
10    49 ms    86 ms    48 ms  bx2-vancouver_POS1-0.net.bell.ca [64.230.248.58]

11    99 ms    49 ms    48 ms  204.101.4.90
12    53 ms    51 ms    52 ms  static-67-226-180-101.ptr.terago.net [67.226.180.101]
13    52 ms    53 ms    53 ms  static-67-226-180-142.ptr.terago.net [67.226.180.142]
14     *        *        *     Request timed out.
15    53 ms    51 ms    51 ms  reddog.bowvalleycollege.ca [199.185.132.4]
16    53 ms    53 ms    53 ms  vpn.bowvalleycollege.ca [199.185.132.9]
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.

Starting Nmap 6.01 ( http://nmap.org ) at 2012-09-29 12:14 Mountain Daylight Time
Nmap scan report for connect.bowvalleycollege.ca (199.185.132.114)
Host is up (0.057s latency).
Not shown: 995 filtered ports
PORT     STATE  SERVICE
80/tcp   open   http
113/tcp  closed ident
443/tcp  closed https
1433/tcp open   ms-sql-s
1935/tcp open   rtmp

Nmap done: 1 IP address (1 host up) scanned in 13.23 seconds

這是來自無法連接的電腦的traceroute和 nmap 掃描:

Tracing route to connect.bowvalleycollege.ca [199.185.132.114]
over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms  192.168.1.1
 2    38 ms    35 ms    36 ms  d198-53-240-1.abhsia.telus.net [198.53.240.1]
 3    42 ms    37 ms    37 ms  173.182.202.193
 4    37 ms    37 ms    37 ms  CLGRAB31GR01.bb.telus.com [154.11.10.170]
 5    37 ms    37 ms    37 ms  154.11.2.218
 6    48 ms    48 ms    48 ms  core4-calgaryqa_gi6-0-0.net.bell.ca [64.230.77.252]
 7    48 ms    47 ms    48 ms  core4-calgary68_ge5-1-0.net.bell.ca [64.230.77.222]
 8    49 ms    48 ms    48 ms  core4-vancouver_pos11-1-0.net.bell.ca [64.230.77.207]
 9    48 ms    48 ms    48 ms  core1-vancouver_pos0-2-0.net.bell.ca [64.230.183.33]
10    47 ms    48 ms    47 ms  bx2-vancouver_POS1-0.net.bell.ca [64.230.248.58]

11    47 ms    48 ms    46 ms  204.101.4.90
12    51 ms    52 ms    52 ms  static-67-226-180-101.ptr.terago.net [67.226.180.101]
13    51 ms    52 ms    52 ms  static-67-226-180-142.ptr.terago.net [67.226.180.142]
14     *        *        *     Request timed out.
15    50 ms    49 ms    50 ms  reddog.bowvalleycollege.ca [199.185.132.4]
16    52 ms    52 ms    52 ms  vpn.bowvalleycollege.ca [199.185.132.9]
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.

Starting Nmap 6.01 ( http://nmap.org ) at 2012-09-29 12:27 Mountain Daylight Time
Nmap scan report for connect.bowvalleycollege.ca (199.185.132.114)
Host is up (0.054s latency).
Not shown: 995 filtered ports
PORT     STATE  SERVICE
80/tcp   open   http
113/tcp  closed ident
443/tcp  closed https
1433/tcp open   ms-sql-s
1935/tcp open   rtmp

Nmap done: 1 IP address (1 host up) scanned in 18.50 seconds

我想你會通過比較這些掃描結果看到它們是相同的。我無法控制,connect.bowvalleycollege.ca所以無論問題是什麼,我都應該能夠解決。

在幾個月無法連接後,我有一天再次嘗試連接,它沒有問題。我猜這個問題與 Adob​​e Connect 有關,因為它是幾天前更新的。我似乎記得曾嘗試就這個問題聯繫 Adob​​e,他們說這與我的電腦或網路配置有關。

引用自:https://serverfault.com/questions/431656