Unicenter Software Delivery 4 在 W2003 SP2 升級後無法連接到 MS SQL 2000 數據庫
昨天我在安裝了 Unicenter Software Delivery 4 的 Windows Server 2003 上安裝了 Windows Server 2003 Service Pack 2。在安裝之前,我禁用了伺服器上的所有 CA 服務(Brightstor、SDO、RCO、TNG)和 MS SQL 2000 服務。
安裝 SP2 後,我再次啟用了服務,但 Unicenter 服務無法再連接到 MS SQL 2000 數據庫。數據庫本身已啟動並正在執行,我可以使用企業管理器連接到它。
dbcc checkdb不會在Unicenter 數據庫上返回任何錯誤。
Unicenter 服務在啟動期間會引發以下錯誤消息:
IM[1] 27/05 10:38:31,272 Installation Manager in init phase IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:31,694 sqls error details: IM[1] 27/05 10:38:31,694 (null) IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:32,069 sqls error details: IM[1] 27/05 10:38:32,069 (null) IM[1] 27/05 10:38:32,069 returned 0. IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. IM[1] 27/05 10:38:32,084 Failed to open database. IM[1] 27/05 10:38:32,084 Installation Manager ends>
如果我使用chkmib_l檢查 Unicenter 配置,該工具會引發異常並創建一個小轉儲文件。
An Exception Occurred: Time: 27/05 09:49:38,928 Reason: ChkMIB_l.exe caused an UNKNOWN_EXCEPTION in module kernel32.dll at 7C82001B:77E4BEE7 Registers: EAX=0012F908 EBX=00000000 ECX=00000000 EDX=02410004 ESI=0012F998 EDI=0012F998 EBP=0012F958 ESP=0012F904 EIP=77E4BEE7 FLG=00000206 CS =7C82001B DS =B90023 SS =120023 ES =120023 FS =7C82003B GS =3F0000 Call Stack: 7C82001B:77E4BEE7 (0xE06D7363 0x00000001 0x00000003 0x0012F98C) kernel32.dll 7C82001B:77BB3259 (0x0012F9B8 0x2B017C50 0x2B024404 0x00B68C98) MSVCRT.dll 7C82001B:2B010C42 (0x00020003 0x010C00FE 0x003F0190 0x00B69050) PS.dll << SOFTWARE DELIVERY INSTANCE INFO >> TRIGGER 0(1) instances: JCE 0(1) instances: TM 0(1) instances: IM 0(1) instances: DM 0(1) instances: DPU 0(71) instances: NATF 0(1) instances: MIBCONV 0(0) instances: API 0(4) instances: DTSFT 0(0) instances: TNGPOP 0(0) instances: DGATE 0(0) instances: << FLUSHING MEMORY TRACES >> << STOP FLUSHING MEMORY TRACES >>
我將 SDO 服務的配置和系統配置與另一台安裝了 Windows Server 2003 SP2 且 SDO 工作的伺服器進行了比較。
配置相同,使用相同的驅動程序和軟體版本。
您知道導致連接問題的原因嗎?我應該解除安裝 unicenter 服務並在伺服器上進行全新安裝,還是應該刪除 Windows Server 2003 SP2?
我不想刪除 SP2,因為它是 WSUS3 SP2 的要求,我真的不想知道在這樣一個舊系統中有多少可能的漏洞利用 ;-)
非常感謝,祝您有愉快的一天。
您可以在下面找到有關係統和 SDO 服務的更多詳細資訊。
psinfo 輸出(系統資訊)
System information for \\CZZAAS1003: Uptime: 0 days 14 hours 38 minutes 50 seconds Kernel version: Microsoft Windows Server 2003, Multiprocessor Free Product type: Standard Edition Product version: 5.2 Service pack: 2 Kernel build number: 3790 Install date: 23.9.2004, 11:16:11s IE version: 6.0000 System root: C:\WINDOWS Processors: 2 Processor speed: 2.3 GHz Processor type: Intel(R) Xeon(TM) CPU Physical memory: 1024 MB Video driver: RAGE XL PCI Family (Microsoft Corporation)
sdver 輸出(Unicenter 軟體傳遞版本)
Unicenter Software Delivery 4.0 SP1 I2 ENU [2901] Copyright 2004 Computer Associates International, Incorporated
ms sql 2000版本和odbc驅動版本
MS SQL 2000 Server Standard Edition Product Version: 8.00.760 (SP3) ODBC Driver: SQL Server - Version 2000.86.3959.00
完整的 Unicenter 軟體傳遞服務日誌文件
TRIGGER[1] 27/05 10:38:28,366 SD Trigger Agent has started NATF[1] 27/05 10:38:28,928 Initiation phase finished IM[1] 27/05 10:38:31,272 Installation Manager in init phase IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:31,694 sqls error details: IM[1] 27/05 10:38:31,694 (null) IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:32,069 sqls error details: IM[1] 27/05 10:38:32,069 (null) IM[1] 27/05 10:38:32,069 returned 0. IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. IM[1] 27/05 10:38:32,084 Failed to open database. IM[1] 27/05 10:38:32,084 Installation Manager ends TM[1] 27/05 10:38:32,116 Task Manager in init phase TM[1] 27/05 10:38:32,334 Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed. TM[1] 27/05 10:38:32,334 sqls error details: TM[1] 27/05 10:38:32,334 (null) TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. TM[1] 27/05 10:38:32,381 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed. TM[1] 27/05 10:38:32,381 sqls error details: TM[1] 27/05 10:38:32,381 (null) TM[1] 27/05 10:38:32,381 returned 0. TM[1] 27/05 10:38:32,381 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. TM[1] 27/05 10:38:32,381 Failed to open database. TM[1] 27/05 10:38:32,381 Task Manager ends DM[1] 27/05 10:38:33,272 Dialogue Manager is now active API[1] 27/05 10:38:34,397 API Server Process in init phase API[1] 27/05 10:38:34,397 API - SDNLS_Init API[1] 27/05 10:38:34,397 API - connectEM API[1] 27/05 10:38:34,412 API - apiServ.init DM[1] 27/05 10:38:34,678 **AND** 1 Agents triggered API[1] 27/05 10:38:34,709 Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed. API[1] 27/05 10:38:34,709 sqls error details: API[1] 27/05 10:38:34,709 (null) API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError C@:MainAPIL\APISERVL.CXX:246. API[1] 27/05 10:38:34,756 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed. API[1] 27/05 10:38:34,756 sqls error details: API[1] 27/05 10:38:34,756 (null) API[1] 27/05 10:38:34,756 returned 0. API[1] 27/05 10:38:34,756 Open of the database failed. API[1] 27/05 10:38:34,756 API - apiServ.init complete API[1] 27/05 10:38:34,756 API - start_APIServer DM[1] 27/05 10:38:34,803 CZZAAR1037 DPU[1:CZZAAR1037] 27/05 10:38:35,772 DPU in init phase DPU[1:CZZAAR1037] 27/05 10:38:36,100 >> GetManagerData DPU[1:CZZAAR1037] 27/05 10:38:36,287 >> SetCompInfo DPU[1:CZZAAR1037] 27/05 10:38:36,334 >> GetContainerList DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,381 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,522 >> SetCompAttr DPU[1:CZZAAR1037] 27/05 10:38:36,569 >> SetDetected DPU[1:CZZAAR1037] 27/05 10:38:36,584 disconnect DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,584 DPU ends DM[1] 27/05 10:38:38,006 **AND** 0 Agents triggered JCE[1] 27/05 10:38:38,053 JCE starts DM[1] 27/05 10:38:38,287 CZZAAS1003 DPU[2:CZZAAS1003] 27/05 10:38:38,412 DPU in init phase DPU[2:CZZAAS1003] 27/05 10:38:38,647 >> GetManagerData DPU[2:CZZAAS1003] 27/05 10:38:38,756 >> SetCompInfo DPU[2:CZZAAS1003] 27/05 10:38:38,787 >> GetContainerList DM[1] 27/05 10:38:38,850 **AND** 1 Agents triggered DM[1] 27/05 10:38:38,928 CZZAAR1124 DPU[3:CZZAAR1124] 27/05 10:38:39,053 DPU in init phase DPU[3:CZZAAR1124] 27/05 10:38:39,272 >> GetManagerData DM[1] 27/05 10:38:39,334 **AND** 1 Agents triggered DPU[3:CZZAAR1124] 27/05 10:38:39,381 >> SetCompInfo DPU[3:CZZAAR1124] 27/05 10:38:39,412 >> GetContainerList DM[1] 27/05 10:38:39,412 CZZAAR1125 DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e DPU[2:CZZAAS1003] 27/05 10:38:39,491 >> SetCompAttr DPU[3:CZZAAR1124] 27/05 10:38:39,522 >> SetCompAttr DPU[4:CZZAAR1125] 27/05 10:38:39,522 DPU in init phase DPU[3:CZZAAR1124] 27/05 10:38:39,584 >> SetDetected DPU[2:CZZAAS1003] 27/05 10:38:39,584 >> SetDetected DPU[3:CZZAAR1124] 27/05 10:38:39,584 disconnect DPU[3:CZZAAR1124] 27/05 10:38:39,600 getJobState 3 from 5b88e DPU[3:CZZAAR1124] 27/05 10:38:39,600 DPU ends DPU[2:CZZAAS1003] 27/05 10:38:39,631 disconnect DPU[2:CZZAAS1003] 27/05 10:38:39,631 DPU ends DPU[4:CZZAAR1125] 27/05 10:38:39,756 >> GetManagerData DPU[4:CZZAAR1125] 27/05 10:38:39,850 >> SetCompInfo DPU[4:CZZAAR1125] 27/05 10:38:39,881 >> GetContainerList DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:39,991 >> SetCompAttr DPU[4:CZZAAR1125] 27/05 10:38:40,100 >> SetDetected DPU[4:CZZAAR1125] 27/05 10:38:40,116 disconnect DPU[4:CZZAAR1125] 27/05 10:38:40,116 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:40,116 DPU ends DM[1] 27/05 10:38:40,741 **AND** 0 Agents triggered JCE[1] 27/05 10:38:42,756 JCE ends DM[1] 27/05 10:38:47,475 **AND** 0 Agents triggered DM[1] 27/05 10:38:54,241 **AND** 0 Agents triggered
通過在安裝 OS 的 Service Pack 之前安裝最新的 MS SQL 2000 Service Pack 最終解決了這個問題。